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IT Support
For Your Immediate Need

Sometimes a business might have a single IT question to be answered or issue to be resolved in the moment. For example:

  • your computer network is infected by a virus or otherwise disrupted
  • you need to know how to operate particular software or hardware
  • you need help understanding how to set up office-wide printers
  • your email isn't working
  • all of your user stations are receiving system-error messages

Such situations can create obvious urgency that you can resolve with the right IT support. Should you have a question or problem not included with managed services, Southgate Tech provides skilled IT service billed by the quarter hour.

IT Support for Issue-Based Cost Control & Versatility

Having IT support for single-instance service with no monthly subscription or contract can be useful if you require specific or limited support instead of regular IT monitoring and maintenance.

IT support also can benefit small businesses with fewer than five employees. Such businesses might not have the need or the budget for ongoing preventive maintenance and monitoring but on occasion do require a transactional approach to IT service.

Your Southgate Tech IT support can be either remote or onsite. With our professional knowledge base and ability to cross-apply solutions from working with different industries, you have access to a versatile resource that can:

  • Apply diagnostic techniques
  • Walk you through problem-solving steps
  • Inform you about hardware or software
  • Troubleshoot deeper network issues
  • Assist with virus removal
  • Advise you on matters of data security and recovery
  • Discuss specific components of planning of an IT network

If you need onsite IT support, you can have us visit to:

  • Set up, install and configure a network to run
  • assist with data recovery or virus removal
  • Set up different user stations
  • establish user-access permission and credentials
  • Clean and repair computers
  • install a camera system
  • Install and configure software
  • install network cabling

Please note that IT support does not include post-service monitoring and connectivity.

Contact Us Today

Southgate Tech can help ensure your immediate IT question or problem is addressed for maintaining business operations. To learn more about our IT support or discuss your question or issue, contact us at 331.212.4600.

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